{"id":12,"date":"2025-05-29T08:55:00","date_gmt":"2025-05-29T08:55:00","guid":{"rendered":"https:\/\/dev.steehos.com\/?page_id=12"},"modified":"2025-06-16T10:16:48","modified_gmt":"2025-06-16T10:16:48","slug":"refunds-and-returns","status":"publish","type":"page","link":"https:\/\/steehos.com\/en\/refund_returns\/","title":{"rendered":"Refund and Product Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6720ef90 e-flex e-con-boxed e-con e-parent\" data-id=\"6720ef90\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e3fab12 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7e3fab12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>Ensure that the product you are returning is in excellent condition, has not been worn, retains its original packaging (tags, etc.), and that you make the return within fourteen (14) BUSINESS DAYS from the date of purchase (the date of receipt on the courier's voucher confirms timeliness).<\/p>\n<p><\/p>\n<p>Please contact us (by phone or email) and let us know about your change.<\/p>\n<p><\/p>\n<p>Make your return (within 14 days) with any courier you wish.\u00a0<ins>The cost of return shipping is your responsibility.<\/ins><\/p>\n<p><\/p>\n<p><strong>RECIPIENT: Steehos Eshop, Myllerou 17, 10436, Metaxourgeio, 1st floor, Athens. +30 6947072424<\/strong><\/p>\n<p><\/p>\n<p>After receiving and inspecting the returned product, the company will proceed (after informing you) with:<\/p>\n<p><\/p>\n<p>Replacement and new shipment. The cost of the new shipment will be borne by our company (for the first reshipment only).<br \/>\u03ae<br \/>Cancellation of your purchase and refund of the amount you paid for it (not the cost of returning it), with a chargeback of the transaction if payment was made by credit card\/PayPal or by depositing cash into a bank account you will indicate.<br \/><ins><br \/>Refunds are not possible<\/ins><ins>\u00a0for items purchased through eshop.\u00a0<\/ins><\/p>\n<p><\/p>\n<h4 class=\"wp-block-heading\"><strong>Return of Defective Products<\/strong><\/h4>\n<p><\/p>\n<p>In cases where, due to proven fault of the steehos.com supplier, you received products of unacceptable quality or due to errors in order taking, invoicing, shipping, damage during transport, poor packaging, etc., then the company assumes full responsibility for replacement, return costs (at which point they will deposit the corresponding amount of expenses into a bank account you indicate), as well as re-shipping costs.<\/p>\n<p><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u03a3\u03b9\u03b3\u03bf\u03c5\u03c1\u03b5\u03c5\u03c4\u03b5\u03af\u03c4\u03b5 \u03cc\u03c4\u03b9 \u03c4\u03bf \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03c0\u03bf\u03c5 \u03b5\u03c0\u03b9\u03c3\u03c4\u03c1\u03ad\u03c6\u03b5\u03c4\u03b5 \u03b2\u03c1\u03af\u03c3\u03ba\u03b5\u03c4\u03b1\u03b9 \u03c3\u03b5 \u03ac\u03c1\u03b9\u03c3\u03c4\u03b7 \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b1\u03c3\u03b7, \u03b4\u03b5\u03bd \u03ad\u03c7\u03b5\u03b9 \u03c6\u03bf\u03c1\u03b5\u03b8\u03b5\u03af, \u03b4\u03b9\u03b1\u03c4\u03b7\u03c1\u03b5\u03af \u03c4\u03b7\u03bd \u03b1\u03c1\u03c7\u03b9\u03ba\u03ae \u03c4\u03bf\u03c5 \u03c3\u03c5\u03c3\u03ba\u03b5\u03c5\u03b1\u03c3\u03af\u03b1 (\u03b5\u03c4\u03b9\u03ba\u03ad\u03c4\u03b5\u03c2, \u03ba\u03c4\u03bb.)<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/steehos.com\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/steehos.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/steehos.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/steehos.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/steehos.com\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":7,"href":"https:\/\/steehos.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":20651,"href":"https:\/\/steehos.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/20651"}],"wp:attachment":[{"href":"https:\/\/steehos.com\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}